Shock Doctor takes great pride in having you as a customer and we will take commercially reasonable measures to ensure your privacy as a customer when you visit our Site.
We may use the personal information you provide to us:
to provide you with products and information you purchase or request;
to deliver special offers, promotions or other information;
to provide you with a personalized shopping experience;
to invite you to participate in satisfaction surveys or provide feedback to us;
to improve the content, functionality and usability of this Site;
to better understand your needs and interests;
for security, credit or fraud prevention purposes; and
for any other purpose we identify in a specific Privacy Notice.
Please read further to learn more about the ways we use personal information we collect from you in specific situations:
Registering as a Shopper. When you purchase products from Shock Doctor on our Site, you must become a “Registered Shopper” by submitting certain personal information so that we can fill your order. You are not required to provide a username or password in order to become a Registered Shopper. We collect and store this personal and transactional information in our customer database. This information is used to fill your order, respond to your requests and track and inform Shock Doctor sales tactics and trends. We may also use this information to contact you in the future regarding your satisfaction with the products and services you purchase.
Registering as a Member. When you visit the Site you have the opportunity to sign up to be a “Member” of the Site by submitting certain personal information and a username and password. We collect and store this personal and transactional information in our customer database. This information is used to fill your order (if you submit an order), respond to your requests and track and inform Nathan sales tactics and trends.
Email Comments and Inquiries. We welcome your comments regarding this Site and encourage you to submit reviews of products you have used. Please note, however, any comments, feedback, suggestions, product reviews or other communications (collectively, “Comments”) sent to us shall be and remain the exclusive property of Shock Doctor. Your submission of Comments will constitute an assignment to Nathan of all worldwide rights, title and interests in all copyrights and other intellectual property rights in the Comments.
Shock Doctor will be entitled to copy, disclose, display or perform publicly, improve and modify any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Shock Doctor will also be entitled to reduce to practice, use and improve upon any ideas or inventions that you submit to us in any Comments for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information, product ideas, inventions or original artwork.
We reserve the right to edit reviews and other materials presented by users, but we do not take responsibility for the truth or accuracy of the Comments, nor do we take responsibility if the Comments we publish are deemed objectionable or offensive by certain individuals or entities.
We may share the personal information we collect through this Site as described below and in any applicable Privacy Notices.
Our Service Providers. We may share personal information collected through our Site with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as data storage and web hosting services) or that help us market our products and services. When we share personal information with our third-party service providers, these service providers are required by contract to use the personal information we share with them only to perform services on our behalf and to protect the confidentiality of your personal information.
Specifically, we may use a third-party company to authenticate and validate the personal information you provide to make sure our e-mail arrives successfully. If we use a third-party service provider in this way, we will have legally binding agreements with the third-party service provider that prohibits them from using your information for any purpose other than what Nathan instructs them to do with it.
Business Transfers. Information submitted to our Site is an asset of Nathan and/or its affiliates and will become part of our normal business records. Your personal information may be transferred to another company (either an affiliate or an unrelated third party) that has acquired the stock or assets of Shock Doctor, one of our affiliates, or one of our operating divisions, for example, as the result of a sale, merger, reorganization, dissolution or liquidation. If such a transfer occurs, the acquiring company’s use of your personal information will still be subject to this Online Privacy and Security Policy and any applicable Privacy Notices.